Terms of Service

Terms of Service

Effective Date: 01 June 2026

Welcome to ERA HUB. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms

1. Business Information

Tread Name: ERA HUB
Legal Entity: Yash Pravinbhai Goti (HUF)
Address: 177, Kamal Park Society-2, Varachha Road, Surat, Gujarat – 395006, India
Email: support@era-hub.in
Phone: +91 9099240319

2. About Our Services

ERA HUB is an online platform engaged in the sale and distribution of textile and related products. All products displayed on the website are subject to availability and acceptance of orders.

We reserve the right to modify, discontinue, or update products, pricing, and services without prior notice.

3. Eligibility

By using this website, you represent that:

  • You are at least 18 years of age.
  • You have the legal capacity to enter into a binding contract.
  • The information provided by you is accurate and complete.

4. Orders and Acceptance

  • All orders placed through the website are subject to acceptance and verification.
  • ERA HUB reserves the right to refuse or cancel any order for any reason, including product availability, pricing errors, or suspected fraudulent activity.
  • Order confirmation does not constitute acceptance of the order.

5. Pricing and Payments

  • All prices are displayed in Indian Rupees (INR).
  • Prices are subject to change without prior notice.
  • Payments are processed through secure third-party payment gateways.
  • By making a payment, you authorize the payment gateway to process the transaction.

ERA HUB does not store your complete payment card details.

6. Shipping and Delivery

  • Delivery timelines are estimates and may vary depending on location and logistics providers.
  • Delays caused by courier services, natural events, or circumstances beyond our control shall not result in liability on ERA HUB.
  • Risk and ownership of products pass to the customer upon successful delivery.

7. Cancellation and Refunds

All cancellations and refunds are governed by our Refund Policy available on the website.

Approved refunds will be processed to the original payment method within the applicable banking timelines.

8. Customer Responsibilities

You agree not to:

  • Use the website for unlawful purposes.
  • Submit false or misleading information.
  • Attempt unauthorized access to our systems.
  • Interfere with website security or functionality.

9. Intellectual Property

All content on this website, including text, images, graphics, logos, designs, and trademarks, is the property of ERA HUB or its licensors and is protected under applicable intellectual property laws.

Unauthorized use, reproduction, or distribution is prohibited.

10. Limitation of Liability

To the maximum extent permitted by law:

  • ERA HUB shall not be liable for indirect, incidental, special, or consequential damages.
  • Our total liability shall not exceed the amount paid by the customer for the specific order giving rise to the claim.

11. Disclaimer

The website and its contents are provided on an "as is" and "as available" basis.

ERA HUB makes no warranties regarding uninterrupted availability, accuracy, or suitability of the website or products.

12. Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

13. Fraud Prevention

ERA HUB reserves the right to:

  • Verify customer identity and order details.
  • Cancel suspicious transactions.
  • Report fraudulent activities to appropriate authorities.

14. Force Majeure

ERA HUB shall not be liable for delays or failures caused by events beyond reasonable control, including natural disasters, strikes, government actions, internet outages, or transportation disruptions.

15. Governing Law and Jurisdiction

These Terms shall be governed by the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Surat, Gujarat.

16. Changes to Terms

ERA HUB reserves the right to update these Terms at any time. Revised Terms will be posted on this page with an updated effective date.

Continued use of the website after such changes constitutes acceptance of the revised Terms.

17. Contact Information

For questions regarding these Terms, please contact:

ERA HUB
Yash Pravinbhai Goti (HUF)
177, Kamal Park Society-2, Varachha Road, Surat, Gujarat – 395006, India
Email: support@era-hub.in