Shipping Policy

This Shipping Policy explains how ERA HUB processes, ships, and delivers orders placed on our website.

1. Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed on Sundays or public holidays.
In case of high order volume, processing may be delayed slightly.

2. Shipping Time

Estimated delivery time is 3–7 business days for most locations in India.
Remote areas may take 7–10 business days depending on courier availability.
Delivery timelines are estimates and may vary due to external factors.

3. Shipping Charges

Shipping charges (if applicable) will be displayed at checkout.
Free shipping may be offered on selected products or order values.

4. Order Tracking

Once your order is shipped, tracking details will be shared via email or SMS.
Customers can track their order using the provided tracking link.

5. Delivery Issues

We are not responsible for delays caused by:

Courier company delays
Natural disasters or unforeseen events
Incorrect or incomplete shipping address provided by the customer

If a package is returned due to an incorrect address, re-shipping charges may apply.

6. Undelivered Orders

If a delivery is unsuccessful after multiple attempts, the order may be returned to us.
Re-shipping or refund will be processed as per our Refund Policy.

7. Damaged or Missing Items

If you receive a damaged or incomplete order:

Contact us within 3–7 days of delivery
Provide order details and supporting images/videos
We will review and arrange replacement or refund if eligible

8. Change of Address

Address changes are only allowed before the order is shipped
Once shipped, address changes cannot be made

9. Contact Us

For shipping-related queries, contact:

ERA HUB
Email: support@era-hub.in
Phone: 90992 40319
Website: https://era-hub.net

This Shipping Policy is subject to change without prior notice and should be read along with our Terms & Conditions and Refund Policy.